LuminPacific Promise

LuminPacific guarantees the delivery time due to the cooperation with the world’s well-known express companies such as UPS, TNT, FEDEX, USPS and DHL. LuminPacific will provide its customers with the tracking number and tracking link for every order to ensure you get the status of your order at every moment.

LuminPacific guarantees your satisfaction. All staffs of LuminPacific are at their peak of service to ensure that you get 100% satisfaction.

Safe Payment Mode

You can pay for the bills on LuminPacific without any worries. LuminPacific cooperates with well-known global payment companies and banks. Shopping on LuminPacific, you have nothing to worry about.

Guaranteed Shipping

After the ordering and selection light process, the shipping department will pack the light with firm cases. Then the express company will send them to the shipping address you filled on the website. Meanwhile, LuminPacific will send you an email with the tracking information. This means, at any point in time you can track your light. If you still have a challenge getting your tracking information, you can log in to your account on the site to check your order status, or you can contact our LuminPacific customer service(info@luminpacific.com) to get your tracking information totally free to you. LuminPacific will try its best to make sure that you get your light in the shortest possible time.

Easy Return & Refund

No worries If you are not satisfied with the light ordered on LuminPacific, you can choose to return the items for replacement or refund. For more details, please refer to the return & refund policy. Here, every penny of your money will be spent wisely.

Timely Tracking Information

LuminPacific provides its customers with free tracking information. After the order number is generated, you can track your light at all times, until it gets to its final destination in safe hands.